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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,649 total reviews)
      avatar

      Pat Tomlinson

      33% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Jun 16, 2019

      Only great for work life balance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only great for work-life balance Colleagues are great, still a friend with a lot of them

      Cons

      Uses old technologies Employees won't be given a chance, new projects will be given to consultants Lots of internal politics, Management cares about diversity more than skills

      avatar
      Mercer Response
      6y
      Thank you writing this review. It is great to read that you enjoyed the flexibility and inclusive culture that we have, we work hard to create and maintain this. It is disappointing to hear that you believe our desire for diversity is negatively affecting our performance. We believe that diversity is key to use delivering the best solutions, and the best solutions are created through different perspectives and thinking.
      1.0
      May 28, 2019

      Benefit Counselor

      Benefits counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Assistance in becoming licensed and good benefits

      Cons

      Every department is outsourced and segmented making things confusing and complicated. Your coworkers will have access to all of your private information including your full name, address, date of birth, and full social security number - yes, seriously. The position felt more like data mining than helping people with their benefits. The job evolves into something totally different than advertised. Extremely high turnover and for a good reason.

      2.0
      May 7, 2019

      Empty Promises

      Pension analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Mercer does have great Perks! The office is located in a Prime Downtown location. They have great benefits, stock plans and pension fund, everything one needs to be able to reach a long term goals.

      Cons

      No training was provided although promised. ( several meeting regarding said promises) Was left to sink or swim. Never provided with the tools to succeed in my role. People Manager paid no attention to suggested ideas to improve processes. Technology (computers, printers) 100 % out of date. Complacent to old procedure and un-open to ideas that would maximize client and internal businesses. Regretfully, my Manager demonstrated on several occasions that they have no experiencing in being a team leader.

      Viewing 334 - 336 of 6,649 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,720 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.