Mercer reviews

3.7

68% would recommend to a friend

(6,648 total reviews)
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Pat Tomlinson

33% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Jul 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people mostly.

Cons

Hypocritical policies and practices, poor culture for people of color, no real accountability for poor performers that are part of the “in” crowd, very long hours and perpetually short staffed teams.

1.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Willing to take college hires and train them in workday

Cons

Will overwork you. No worklife balance. No standardized processes. Sales team will undersell and overpromise projects, which means you are staffed on projects that end up being 3x the work they should be, leading to being overutilized. You are staffed alone for 5 projects, and expected to find your own backups if you ever want to take a day off.

2.0
May 16, 2021

Favoritism at its hight..

Recommend
CEO approval
Business Outlook

Pros

*I have worked for 4 yrs at Mercer Noida 135 in Order management and I must say the Organization has only one benefit and that is Food. They provide free of cost good quality of food, AC cabs.

Cons

Mercer is a well known brand but unfortunately Management is completely unprofessional, unethical and illiterate . *They treat their employees as daily wage labor. *Management is full of rigid mentality and they want employees those can only work by saying yes for everything. No one is willing there to know your part or opinion , what they care about is just you must follow the orders even if you are dealing with any situation like Maternity or any causality. *No work life balance exist specially in Order management team. Management in this LOB is completely disorganized and stone hearted. *They do not have etiquettes and do not value there employees. *They will keep shifting you in different processes within the LOB as per workload in teams, and when it comes on promotion and any opportunity in team, you will be answered as "You have not worked for a long time in that process so you are not eligible for the next role". *Favoritism is at it heights in Order management. You will work for 5-6 yrs in team and will not get promotion even if you are the most deserving candidate in process in terms of eligibility, duration in process, process knowledge, trainings etc. Those who have just completed 1-2 yrs in process will get promoted. * The most shameful thing with management in Order management LOB is they keep PERSONAL GRUDGES on the top and will ensure that you won't grow within the team OR organization.

Viewing 304 - 306 of 6,648 Reviews

Glassdoor has 7,719 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.