Mercer Client Services Manager reviews

4.1

99% would recommend to a friend

(11 total reviews)
avatar

Pat Tomlinson

Not enough data to show CEO approval

90% positive business outlook

Reviews by job title

11 reviews
1.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Couldn't honestly think of anything

Cons

They changed our health insurance this year to terrible plans. This is iur business and we offer lesser plans at more cost. Amd we are supposed to consultant to our clients? This company continues to lose good workers and hires kids with no experience.

4.0
Jan 14, 2015

Mercer

Recommend
CEO approval
Business Outlook

Pros

Very High Standards, Policy driven, Good Growth, lot of learning, lot of option, works in multiple shifts

Cons

Bad incentive and Low pay package, Too much of policy, bad retention policy.

2.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Decent benefits

Cons

- No idea/focus of employee engagement - High turnover - Low partnership with company vendor - There is no focus on employee growth or a sense of team spirit. More so a feeling of seclusion and work horse mentality - VERY long work hours is expected even if you are on vacation. Basically, you have to "get it done" at all costs - Immediate leadership isn't very supportive and software to support clients lacks as well as the system partner (vendor) - Very politically driven with leaders that talk at employees opposed to really identifying with them and their challenges - Processes are either lacking or ever changing during mid stream with client projects (huge risks) - Large company with a small leadership mentality. Based on the global reach of this company you would think they were more developed from an employee sustainability/talent growth and crisis management - Little appreciation from leadership with employee life events which is due to unrealistic work loads that require constant management

Viewing 7 - 9 of 11 Reviews

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