Is Mercer a good company to work for as a Associate Client Manager?

Associate Client Manager professionals working at Mercer have rated their employer with 4.3 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of Mercer employees being 3.7 out of 5 stars. Search open Associate Client Manager Jobs at Mercer now and start preparing for your job interview by browsing frequently asked Associate Client Manager interview questions at Mercer .

Does Mercer pay Associate Client Manager employees well?

Associate Client Manager professionals rate their compensation and benefits at Mercer with 3.7 out of 5 stars based on 42 anonymously submitted employee reviews. This is 11.4% better than the company average rating for salary and benefits. Find out more about Associate Client Manager salaries at Mercer.

How happy are Associate Client Manager professionals working at Mercer?

87% of Associate Client Manager employees at Mercer would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Associate Client Manager professionals have also rated Mercer with a 4.0 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.6 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (264) , Senior Associate (242) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (125) , Senior Consultant (123) , Investment Analyst (98) , Intern (80) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 654 reviews)); "The company is very structure which is good for work/life balance" ((in 514 reviews)); "Good Benefits and hybrid working" ((in 352 reviews)); "Colleagues are great and genuinely care about you." ((in 288 reviews)); "Good work environment and collegues." ((in 121 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 281 reviews)); "The pay is low compared to other industry jobs and completely uneven between job titles." ((in 261 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 250 reviews)); "Long hours and weekends throughout most of the year" ((in 118 reviews)); "No training and no alignment with its sell proposal" ((in 115 reviews))

Mercer Associate Client Manager reviews

4.3

87% would recommend to a friend

(42 total reviews)

Pat Tomlinson

Not enough data to show CEO approval

84% positive business outlook

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Associate Client Manager employees have rated Mercer with 4.3 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Associate Client Manager professionals have an excellent working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Associate Client Manager professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

42 reviews

1.0

Nov 24, 2021

Always Fire Temp to Hires

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No respect for people, will hire te.ps for the season with a promise to keep them then fire them.

Cons

awful job, not nice to new people, let customers walk all over employees

5.0

Aug 30, 2021

Great training

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great management and leadership to work with

Cons

Temp workers are just that, temporary

4.0

Aug 5, 2021

Great opportunity for honing phone skills

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The social environment was great. I had the opportunity to meet people from all walks of life and different parts of the world. Work life balance was great considering they do not expect you to come in excessively early or work beyond your agreed upon time frame.

Cons

Volume of work at some points was overwhelming compared to the pay received. Individuals needing additional, extensive training prior to working on the phones did not occur often leading to misinformation given or multiple callbacks from clients.

Viewing 16 - 18 of 42 Reviews

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Always Fire Temp to Hires

Great training

Great opportunity for honing phone skills

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