Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 152 reviews)); "Great culture and fun to be around space." ((in 112 reviews)); "some good benefits" ((in 65 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews)); "Good pay and cares about employees" ((in 29 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 42 reviews)); "Clueless leadership." ((in 40 reviews)); "Not clear career path and training." ((in 22 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "No transparency like before." ((in 11 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

36% would recommend to a friend

(1,002 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.0

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 6, 2024

Good Company

Manager it operations

Recommend

CEO approval

Business Outlook

Pros

The biggest pro is the people I work with

Cons

The biggest con is working with world wide people and some do not realize my hours

1.0

Jun 5, 2024

Old Tech, Old Thinking

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

The company pays its employees well.

Cons

The technology is old, hard to implement, and overly pricey. Management is more focused on stock price than on employee or customer satisfaction.

4.0

Jun 3, 2024

Used to be fantastic place to work, falling fast

Director, customer success

Recommend

CEO approval

Business Outlook

Pros

Incredible people and so much talent.

Cons

Leadership has been a revolving door for the past year and it is starting to impact employees

Viewing 157 - 159 of 1,002 Reviews

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