Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 152 reviews)); "Great culture and fun to be around space." ((in 112 reviews)); "some good benefits" ((in 65 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews)); "Good pay and cares about employees" ((in 29 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 42 reviews)); "Clueless leadership." ((in 40 reviews)); "Not clear career path and training." ((in 22 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "No transparency like before." ((in 11 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

Medallia reviews

3.1

36% would recommend to a friend

(1,002 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews

2.0

Jun 24, 2024

.

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

benefits, hybrid work, office location

Cons

work life balance, frequent organisational changes

3.0

Jun 22, 2024

So so, lots of micro managing

Professional services manager

Recommend

CEO approval

Business Outlook

Pros

Free lunch is nice and quite chill

Cons

Lots of v. tedious work

2.0

Jun 20, 2024

Thoma Bravo is wreaking havoc

Senior manager, professional services

Recommend

CEO approval

Business Outlook

Pros

Get to work with a group of wonderful and talented people every day on an exciting project serving some of the world's biggest companies.

Cons

The company and culture are deteriorating under Thoma Bravo's leadership. Sever cost cutting efforts have been taken (multiple rounds of layoffs). There have been multiple major re-orgs, strategy changes and mishaps under new leadership. Uncertain times for the company as Medallia faces greater competition (especially from Q).

Viewing 151 - 153 of 1,002 Reviews

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Medallia

Medallia reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

.

So so, lots of micro managing

Thoma Bravo is wreaking havoc

Top companies for "Compensation and Benefits" near you

Jobs at Medallia