Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 148 reviews)); "Great culture and fun to be around space." ((in 115 reviews)); "Good benefits within the company" ((in 68 reviews)); "Great work / life balance" ((in 49 reviews)); "Good pay and cares about employees" ((in 30 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 41 reviews)); "poor management style and no leadership in DACH / CE" ((in 34 reviews)); "Limited career path currently" ((in 22 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "Employees routinely complain about poor communication and often feel they are not getting honest info." ((in 9 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

36% would recommend to a friend

(1,002 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,002 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Sep 30, 2024

Trouble Retaining Talent

Senior sales executive

Recommend

CEO approval

Business Outlook

Pros

Great people and talent up to 2021

Cons

Through Covid and eventually the TB acquisition wheels started to fall off the bus. With no equity play, higher expectations on sales performance, lower compensation, and few accounts per rep due to size of Salesforce people started to leave

3.0

Sep 24, 2024

Mixed opinion

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Good product and people involved

Cons

Lack of customer focus and leadership clarity

4.0

Sep 23, 2024

Medallia Outlook

Senior sales director

Recommend

CEO approval

Business Outlook

Pros

Medallia provided a lot of opportunities for growth.

Cons

After TB takeover, the direction was lacking.

Viewing 121 - 123 of 1,002 Reviews

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