Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 149 reviews)); "Great culture and fun to be around space." ((in 109 reviews)); "some good benefits" ((in 64 reviews)); "Being part of a Medallia team was great." ((in 32 reviews)); "Good pay and cares about employees" ((in 30 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 43 reviews)); "Clueless leadership." ((in 39 reviews)); "Bad managers seem to be an epidemic here." ((in 21 reviews)); "old startup, some elements found in more established companies are missing, like clear career path and standardized processes in some areas." ((in 19 reviews)); "Employees routinely complain about poor communication and often feel they are not getting honest info." ((in 9 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

36% would recommend to a friend

(1,002 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Oct 12, 2024

Great culture, product and team

Regional director

Recommend

CEO approval

Business Outlook

Pros

Amazing leadership team and product

Cons

Very competitive market and our biggest competitor will come in extremely cheap

4.0

Oct 10, 2024

Great

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

WFH is the best thing.

Cons

Merit increase is a joke.

4.0

Oct 8, 2024

Great before the acquisition

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Great management, people and benefits

Cons

The acquisition messed up everything. Always worry when private equity takes over

Viewing 115 - 117 of 1,002 Reviews

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Jobs at Medallia

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Principal Engineer, AI Platform & Runtime

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