Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 139 reviews)); "Great culture and fun to be around space." ((in 115 reviews)); "Good benefits within the company" ((in 68 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 30 reviews)); "Good pay and cares about employees" ((in 27 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Constant layoffs, every (6" ((in 45 reviews)); "Clueless leadership." ((in 37 reviews)); "old startup, some elements found in more established companies are missing, like clear career path and standardized processes in some areas." ((in 21 reviews)); "Bad managers seem to be an epidemic here." ((in 18 reviews)); "Long hours in client services positions" ((in 6 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

36% would recommend to a friend

(1,000 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.0

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 4, 2024

Great company with uncertain future

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance Good benefits Great people Good product/market fit

Cons

Saturated market Uncertain future - lots of layoffs/new leadership

3.0

Dec 2, 2024

Mixed bag

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Smart people, interesting customers, good technology that could be great if integrated and improved.

Cons

Poor leadership and no vision at the time, revolving doors.

2.0

Nov 28, 2024

Trying to get it right

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

Smart, collaborative people Very good benefits package

Cons

Constant change due to PE owners looking to hit numbers Client consideration hasn't come first

Viewing 94 - 96 of 1,000 Reviews

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