McDonald's reviews

3.6

60% would recommend to a friend

(144,794 total reviews)
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Chris Kempczinski

71% approve of CEO

50% positive business outlook

McDonald's has an employee rating of 3.6 out of 5 stars, based on 144,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The McDonald's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

145K reviews
5.0
Aug 13, 2008
Recommend
CEO approval
Business Outlook

Pros

There is respect for every level of employee. In other places the people that clean the bathrooms and kitchens are invisible. At McDonald's analysts and janitors actually have friendly, communicative relationships. That's impressive. I like the "peer award" system. When someone does something helpful and noteworthy, another member on the team can nominate that someone for an award. The people are genuinely nice and have a "let's all pitch in and get this done" attitude.

Cons

In an effort to be maximally productive, people sometimes churn out documents without regard for (a) who else is doing the same thing or (b) whether it serves a legitimate purpose.

3.0
Aug 11, 2008
Recommend
CEO approval
Business Outlook

Pros

This place is like the easiest place to get a job. They work with you when it comes to scheduling, so it's a prtty good place to work as a second job, or if you're going to school. Also, since there arent hundreds of employees, and the average restaurant is not that large, you almost become like a family

Cons

Customers walk in the door thinking that all of the employees are idiots because they work at mcdonalds. The benefits are not that great. It also gets very greasy in the back. Another thing is the smell, it seems to take about 2 showers just to geet it off of you. Pay sucks. They also tell you that you get quarterly evaluations and you get raises accordingly. That's a lie.

4.0
Aug 10, 2008
Recommend
CEO approval
Business Outlook

Pros

There are lot of growth opportunities, employees get to learn many aspects of the business if they are inclined to. They promote from within. Management communicates often and share feedback with team. Corporation keeps a tight lid on restaurant by performing announced and unannounced inspections. McDonald's also has a mystery shopping program where unknown shoppers come into the locations to evaluate service and cleanliness based on McDonald's requirements. Franchises may have slightly different rules than the McCop Co stores but in general it's basically the same. McDonald's offers fantastic rewards to employees who go the extra miles: cash prizes, trips, gifts, certificates and pins. Many contests are held through the year to increase productivity and maintain morale.

Cons

In the restaurant, managers/staff are on their feet all day. McDonald's rules and policies must be strictly followed. That can become a hassle. Many times customers can be rude and downright impossible but managers must keep a cool head and exceed expectations. Dealing with high turnover in the restaurants can put a lot of stress on managers who must figure out a way to keep service at a high levels regardless of staff count. Another downside can be minimal increases at review times, especially if organization is not meeting their numbers. Customers who complain unecessarily do not realize the strain put on the team.

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Glassdoor has 186,189 McDonald's reviews submitted anonymously by McDonald's employees. Read employee reviews and ratings on Glassdoor to decide if McDonald's is right for you.