Mastercard reviews

4.1

82% would recommend to a friend

(7,718 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Feb 15, 2026

Great place to qork

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, probably has been the smartest people I've ever work with.

Cons

Bureaucracy however that's in any place.

3.0
Feb 15, 2026

Very mixed bag

Recommend
CEO approval
Business Outlook

Pros

Ability to learn a great deal, both about their systems, and the tools and processes they use to serve the customers. A wide variety of benefits, for full-time permanent employees.

Cons

Grueling work, at least in the high-visibility team I was in, Not great for sensitive people, who like and may need solid training. (not ad-hoc, fragmented training that's sprung on you sometimes) The expectation that "as a BizOps Engineer," you are expected to handle things yourself much or most of the time. This included the expectation you were to handle 100% of the communication, research, fixing, and ITSM tickets during an Incident. From my research, including use of AI, the work made the ADHD tendencies for someone who has it, worse, not better. This affected me and my family. Your mileage may vary, of course.

3.0
Feb 15, 2026

Pay & Benefits

Recommend
CEO approval
Business Outlook

Pros

Decent salary and benefits package.

Cons

Pay rises and promotions are based on who you know rather than ability. Politics are horrendous and executive adherence to the Mastercard way behaviours is sporadic and more of a refresher for junior employees around year end performance reviews rather than an embedded culture.

Viewing 265 - 267 of 7,718 Reviews

Glassdoor has 9,408 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.