Mastercard reviews

4.1

82% would recommend to a friend

(7,721 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 21, 2012
Recommend
CEO approval
Business Outlook

Pros

1. If you are a hard worker, no need to worry about loosing your job ( It will never run out of business in the foreseeable future) 2. Lots of benefits for fulltimers

Cons

1.Monotonous work 2.Lots of politics 3.Bureaucracy 4.Useless Management 5.Bunch of people to steel the credit for the work you did.

3.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Market position and industry outlook is great. Overall compensation package is designed to encourage long-term commitment. Brand is phenomenal around the globe. Upside market opportunity in the payments space is enviable. Company's financial strength and scalability is admirable.

Cons

MasterCard hires for job experience in industry, specifically banking. So you have alot of people who come to the table with fairly large egos and limited creativity. Large level of political drama to deal with. The company moves very slow - not responsive to clients, missed deadlines are common practice, 9:30 to 5:00 sharp are standard hours so if you're an eager eddie you'll be disappointed. Basic management discipline is missing. You will also be frustrated by the highest level of bureaucracy covering the company's use of data and information. It is an obsession that prevents us from getting things done and having an impact with clients.

3.0
Feb 4, 2026

Used to be good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and time off

Cons

More recently, the company has begun implementing PIPs in a way that appears designed to push employees out rather than execute larger-scale layoffs. This approach seems intended maybe to minimize public scrutiny and avoid headlines associated with mass layoffs. As well as avoid additional severance packages. Heard about multiple colleagues being put on pips recently after years of hard work. As with many large organizations, individual experience is highly dependent on one’s team. While the company promotes values under The Mastercard Way—such as “help each other be great,” “say what you mean,” and “grow together”—the lived culture often does not reflect these principles. Collaboration is limited, credit for work is misattributed, and contributions are overlooked. Cross functional collaboration is also a nightmare with every team acting like they are at war between each other when it comes to having to work together on something.

Viewing 253 - 255 of 7,721 Reviews

Glassdoor has 9,412 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.