Mastercard reviews

4.1

82% would recommend to a friend

(7,713 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Mar 11, 2026

Best place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good package! Great team structure!

Cons

Dont force for onsite or hybrid. Specially if person in another state.

4.0
Mar 11, 2026

Mastercard

Recommend
CEO approval
Business Outlook

Pros

Great work environment. Hybrid work with great benefits.

Cons

Layoffs are possible each year.

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Many talented and intelligent employees who are collaborative and willing to help each other succeed. The benefits package is very competitive, and depending on the team, work-life balance can be quite good. The company also provides strong learning opportunities, especially for those interested in growing their skills. There are mentorship programs and development resources available for employees who take initiative in their growth. Employees also have the opportunity to work on complex, high-impact projects that can significantly build experience. Additionally, the company’s brand recognition can be valuable for long-term career development.

Cons

The culture used to feel very strong and employee-focused, but in recent years it has shifted significantly and feels very different from what it once was. There have been numerous reorganizations, frequent leadership changes, and periodic layoffs, which has created instability and uncertainty across teams. Career growth can feel limited despite strong performance. Promotions sometimes appear influenced more by visibility and relationships than by consistent results, and high performers are often relied on to continue delivering without meaningful progression opportunities. Career advancement can feel slow, with little clarity around what is required to move to the next level. There also appears to be an increasing trend of hiring external candidates into roles where experienced internal employees could have been considered or developed. Compensation is another area that could be improved. Pay does not always feel competitive with the external market, particularly for experienced employees, and better alignment between performance, responsibilities, and compensation would help with retention. With the amount of organizational change, communication gaps have become more noticeable. Teams sometimes operate without clear role definition, and greater transparency around decisions would help build trust. Accountability for workplace behavior can also feel inconsistent at times, which can impact morale. While the company still offers strong brand recognition, good benefits, and opportunities to learn, those looking for long-term stability, competitive compensation, and clear career progression may find the current environment challenging compared to what it once was.

Viewing 211 - 213 of 7,713 Reviews

Glassdoor has 9,402 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.