Mastercard reviews

4.1

82% would recommend to a friend

(7,718 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Aug 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I was a contractor for an associate software engineer position for $25/hr. I was paid on time. You work a lot more than you are paid for, but it is very nice to work with such a large organization. It is a big place. I am sure there are some good teams there.

Cons

The details of the job were hidden behind senior employee's egos. I was constantly reminded that I was a contractor and not an employee. There was an enormous lack of communication. I was constantly being cussed at and berated. I guess management was constantly overworked. There was a lot of negative gossip initiated by management. Obviously, you work hard and feel good about your work and are let down when after looking people in the eye day in and day out and dealing with a lot of nonsense you receive a call from a contract representative you've met once saying you are no longer employed. A lot of micromanagement.

3.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

- Lovely office - very friendly and helpful colleagues - flexibility to work from home is great - decent enough salary and benefits - lots of scope for learning

Cons

- long hours - antiquated and dysfunctional release process - not developer friendly e.g. machines are sub-standard, no admin access on own laptop - lack of recognition for extra work

3.0
May 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Golden Handcuffs - e.g., Thou shall be paid more, receive the sorts of bonuses and profit shares that are lied about elsewhere during interviews Many job roles offer diverse approaches and methodologies, or interesting work The company has a printing press in the basement with the now-organic global adoption of plastic and electronic payments in lieu of cash Good reputation and cachet for a resume Generally "nice" people An opportunity for true greatness if the trajectory of the company can be altered to better fit the dynamicism of the future - This place CAN win, but isn't Good Work-Life balance for most roles, especially for the competent Recent words and inklings from senior folks offer glimmers of hope for long-term view beyond the current model

Cons

Golden Handcuffs - e.g., Thou shall find it difficult to duplicate your pay elsewhere even when taking a "Step up" Addiction to core business model (the printing press, see Pros), while serious longer-term threats of disintermediation and displacement exist Senior Management is woefully overrated, and are largely are a collection of Association-era dinosaurs and sclerotic banking vets. MasterCard is still a pasture for the empty suits. Serious lack of effective innovation, and ridiculously poor integration of acquisitions - again, indicative of inability to operate outside of core franchise and processing competencies Legal and overprotective turf warriors prevent any innovation, as does the lack of connection to end-consumers. All of the traditional FI's and payments ecosystem players are losing out to agile and emerging channel players, and MasterCard is behind among that pack t that as a whole are behind. Lacking junior resources; with a top-heavy "upside down pyramid" structure with decade-experienced professionals mired in cubicle city while window offices are occupied by folks with occassional good soundbytes at meetings but little else Fear of Visa. The constant feeling of being Second or Third. An on the balance fear-based culture, with top-down dictums without coherent strategy, and reprisals for contrarianism Over saturation of client-facing roles. Recent actions don't match words of the "Powers That Be"

Viewing 205 - 207 of 7,718 Reviews

Glassdoor has 9,408 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.