Mastercard reviews

4.1

82% would recommend to a friend

(7,707 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jan 29, 2019

Not really a tech firm

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company perks and benefits

Cons

lack of innovation for a tech firm

2.0
Aug 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Very Good Vision from CEO Diversity Work life balance as no deliverable till 2020

Cons

Changes in Leadership and new processes waste lots of time for individual and every time needs to start from square one. Leadership coming from Amazon enforced Amazon process and values instead of they getting align with mastercard values. Entire year focus was raising the bar without planning for clear roadmap. Focus is more on Bell-Curve to show-case the leadership's own objective on raising the bar. Very much against mastercard policy. Middle-of the year RnR and objective changes and developed fearful environment. So much effort on setting objectives but end up loosing entire year with no impact and business values. Job security is major concern the way unreasonable expectations. No consistencies of expectation from two different verticals.

1.0
May 18, 2018

Do Not Work Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good and the work can be interesting.

Cons

The environment is dysfunctional. Management has little tangible qualification to be in decision roles. It is a clique whose importance is by association and patting each other in the back. Surprisingly lack of professionalism and immature behavior toward others.

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Mastercard Response
8y
Thank you for taking the time to write a review. I'm sorry to hear of your experience. As an employee you have several different options in providing manager feedback. If you witness any unprofessional/unethical behavior, the ethics hotline is an available resource. We take your comments seriously and are enhancing our manager training with data derived from our employee surveys and feedback.
Viewing 127 - 129 of 7,707 Reviews

Glassdoor has 9,394 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.