Mastercard reviews

4.1

82% would recommend to a friend

(7,703 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Good CEO vision, corporate strategy, and business model. Mastercard has a competitive product strategy to win the market share globally. They offer very nice benefits. CEO has outlined good cultural values on paper and genuinely expects everyone to live by them. In summary, a good place to work outside Technology department.

Cons

Technology organization is all about EVPs driving their own agenda and promoting people based on affinity and punishing those that challenge them with decency. Her way/his way mentality results in picking people and strategies to just exercise power. Some Executives are living in their comfort zone for a long time creating risks to the core areas of the company with poor technical oversight. New leaders are busy copying other tech companies creating more silos. It's not uncommon where Executives use performance management as a tool for employee retaliation. President has a good vision but mostly surrounded by poor leadership team resulting in slow technology advancements.

1.0
Dec 2, 2018
Recommend
CEO approval
Business Outlook

Pros

A diverse staff Many staff members are generally nice Flexible work schedules

Cons

The leadership team lack the skills to take the foundation to the next level. The foundation has been going through change which has lasted longer than it should be and has been extremely chaotic because the leadership team do not know how to manage change properly No clear career progression. Promotions are completely based on whether your manager and your manager’s manager likes you. You have to bed down a lot to the leadership in order to be promoted. If your the kind of a person who speaks up on issues that matter to the foundation’s mission, be prepared to either be fired soon or never be promoted at all. This has led to an environment of fear among employees There is so much misalignment in values. Can the foundation just review the validity of their HR. The most useless department in the organization. Most employees especially those senior just care about their personal interest and not the vulnerable people we serve

Viewing 94 - 96 of 7,703 Reviews

Glassdoor has 9,389 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.