Mastercard reviews

4.1

82% would recommend to a friend

(7,679 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jul 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Compensation and work-life balance is among the best (except for peak seasons, which is normal in the financial and retail industries). Future vision and change strategy in place is great and if executed correctly, will be an even better place to work.

Cons

Excessive management layers and bureaucracies. No true channel for bottoms-up communication. Observing and learning from successful companies (e.g. Google, Apple, Walmart) and avoiding pitfalls from companies that failed (Kodak, Polaroid, American Automobile Manufacturers) is almost non-existent because of too much pride and ego in the excessive senior management layers. Really score in writing TPS reports and justifications.

3.0
Jul 25, 2010

thoughts on mastercard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented co-workers, fairly innovative, good benefits.

Cons

difficult to move professionally, management is weak

2.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

- Great level of resources - Attainable goals make for good compensation - Financially solid - Successful at driving interchange income to issuers - Great consumer brand and reputation among consumers

Cons

- Putting the customer last - internal harmony more important than meeting customer needs - No concept of succession planning or people development - No growth roadmap - past growth came naturally as payments were digitized; now VISA is eating their lunch in debit and Amex is signing up their issuers - No merchant strategy; merchants go to court and to Washington to get heard. - Employees not recognized for contributions but rather for keeping their heads down

Viewing 7645 - 7647 of 7,679 Reviews

Glassdoor has 9,361 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.