Mastercard reviews

4.1

82% would recommend to a friend

(7,702 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 6, 2012
Recommend
CEO approval
Business Outlook

Pros

- Almost bulletproof, revenue-generating business model - Strong brand built from the strength of its distribution, products, and the "Priceless" campaign - Global company - Seasoned, competent executive management - A lot more entrepreneurial than it gets credit for - Work-life balance - Cool office for a Fortune 500 company - Getting better at horizontal structure

Cons

- Its business model, which is an open loop, makes it difficult to move fast since its dependent on issuers and merchants - Hasn't yet earned credit for being a "technology" company within financial services - Silos galore: functionally and geographically - Executive management needs to narrow down its priorities since there are too many - Although only just over 7,000 employees globally, it operates like a 700,000-person organization at times - Some departments are becoming more intense -- lessening the work-life balance -- because of questionable strategic decisions - Can't expect morale to increase just because of adding a pool and ping-pong table (they are nice additions) -- needs to be truly authentic - High performers in middle management can be "stuck" because of the top-heavy organizational structure, coupled the company's above average retention rates

5.0
Oct 5, 2012

Human Resources

Recommend
CEO approval
Business Outlook

Pros

Great culture, good career development programs in place

Cons

a bit burecratic, flat organization

5.0
Sep 30, 2012

Satisfied employee

Recommend
CEO approval
Business Outlook

Pros

small yet global; many smart people; very strong growth since IPO in 2006

Cons

work life balance to be addressed; need to act global - too US centric

Viewing 7591 - 7593 of 7,702 Reviews

Glassdoor has 9,388 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.