Great resume-builder but has ways to go to become what it CAN be -- the Intel of payments!
Pros
- Almost bulletproof, revenue-generating business model - Strong brand built from the strength of its distribution, products, and the "Priceless" campaign - Global company - Seasoned, competent executive management - A lot more entrepreneurial than it gets credit for - Work-life balance - Cool office for a Fortune 500 company - Getting better at horizontal structure
Cons
- Its business model, which is an open loop, makes it difficult to move fast since its dependent on issuers and merchants - Hasn't yet earned credit for being a "technology" company within financial services - Silos galore: functionally and geographically - Executive management needs to narrow down its priorities since there are too many - Although only just over 7,000 employees globally, it operates like a 700,000-person organization at times - Some departments are becoming more intense -- lessening the work-life balance -- because of questionable strategic decisions - Can't expect morale to increase just because of adding a pool and ping-pong table (they are nice additions) -- needs to be truly authentic - High performers in middle management can be "stuck" because of the top-heavy organizational structure, coupled the company's above average retention rates