Mastercard reviews

New office layout - some may consider this as a Pro, if you are perhaps a millennial and want to constantly be in contact with co-workers. However there is no sense of privacy; an entire lack of space for your work; volume is always at a high level and you have to sometimes wait for a 'phone booth' room to have a quiet/private conversation or just concentrate in general. It seems MasterCard wants to follow suit in this Technology Hub type of working environment, but not all of the jobs/teams here really work best in this environment. Work life balance - as mentioned in the Pros section, highly depends on who your manager is, and who their managers are. This should be accepted on a company wide basis and it truly is not. The attempt at a more diverse culture sometimes leads to wrong hires just to meet some quota that business units have in mind. MasterCard always prides itself on promoting from within; lateral moves within a department or between departments; however this happens less than expected. More external hires are getting roles that they are not as qualified for. Favoritism comes into play as well on some teams, which seems to be a bit juvenile. Professionals at the manager level should leave their personal feelings about their employees at the door. There's a sense of bureaucracy, again, depending on the management you fall under. It doesn't seem that upper management fully grasps the work that their employees take on. It's a bit of a double edged sword for the most part. Most available positions/opportunities are at a Business Leader level and above. It's also been said that you aren't allowed to 'skip' a level even if you feel you are qualified for a position that is posted. it's more of a diamond schematic than a pyramid schematic.

Although improving, there are still significant knowledge silos. IT management often has a poor understanding of technology. Offshoring more for saving money than for finding the best talent.