Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Marshalls?

59% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1740) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (468) , Merchandise Associate (256) , Associate (231) , Store Associate (153) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 452 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 398 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 375 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 223 reviews)); "Flexible Schedule A decent pay" ((in 180 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 671 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 351 reviews)); "No training and expect us to learn quick and be perfect." ((in 94 reviews)); "You make minimum wage and don't always get as many hours as you want." ((in 73 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 71 reviews))

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Marshalls

Marshalls reviews

3.4

59% would recommend to a friend

(7,625 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,625 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

5.0

Sep 26, 2025

Great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great workplace to be apart of

Cons

Not really many beside the drama

3.0

Sep 25, 2025

Meh

Store associate

Recommend

CEO approval

Business Outlook

Pros

-Flexible with your schedule -Nice staff

Cons

-Will overwork you -Strict about store credit cards -Lack of hours after holidays

3.0

Sep 25, 2025

A

Merchandise associate

Recommend

CEO approval

Business Outlook

Pros

Assisting customers with their purchases.

Cons

Coworkers and Managers can be very rude

Viewing 241 - 243 of 7,625 Reviews

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