Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Marshalls?

59% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1740) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (468) , Merchandise Associate (256) , Associate (231) , Store Associate (153) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 433 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 405 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 370 reviews)); "Flexible schedule Extremely unlikely to get fired 20% off like once a month 10% off everyday" ((in 229 reviews)); "Friendly staff and flexible schedule" ((in 174 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 680 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 359 reviews)); "No training and expect us to learn quick and be perfect." ((in 91 reviews)); "You make minimum wage and don't always get as many hours as you want." ((in 73 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 72 reviews))

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Marshalls

Marshalls reviews

3.4

59% would recommend to a friend

(7,625 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Oct 1, 2025

part time

Sales accosicate

Recommend

CEO approval

Business Outlook

Pros

none that i can think of

Cons

could be a bit stressful

3.0

Oct 1, 2025

good until it wasn’t

Sales associate

Recommend

CEO approval

Business Outlook

Pros

loved the work I was doing and pay was decent

Cons

terrible management, let the store be a mess constantly, wouldn’t handle issues between workers well. Management would also change very frequently.

2.0

Oct 1, 2025

Store manager was pushy

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Great coworkers Loved shopping there Flexibility

Cons

Pushy store management Customers Asking for Credit card signups

Viewing 232 - 234 of 7,625 Reviews

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Jobs at Marshalls