Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Marshalls?

59% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1741) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (468) , Merchandise Associate (256) , Associate (231) , Store Associate (153) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 449 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 388 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 378 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 238 reviews)); "Great Teamwork and Flexible Schedule" ((in 183 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 688 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 346 reviews)); "No training and expect us to learn quick and be perfect." ((in 98 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 75 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 72 reviews))

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Marshalls

Marshalls reviews

3.4

59% would recommend to a friend

(7,626 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Oct 26, 2025

Consistently changing

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Job is very fast paced, always things to do. You get to see every item that comes in. Lots of people to talk to, train, and develop into higher jobs. I take pride growing my employees skills. Marshalls company takes pride in taking care of its employees with lots of benefits and programs to help its people.

Cons

Retail is not for everyone. High turn over of employees, based on work load and changing weekly schedules as retail hour needs fluctuate each week.

1.0

Oct 25, 2025

Horrible Company

Coordinator

Recommend

CEO approval

Business Outlook

Pros

They don’t care about hard working employees. They just want bodies to fill and put all the work on the few hard workers.

Cons

They have low pay and treat employees terrible. Lots of micromanaging even if you are a hard worker.

3.0

Oct 25, 2025

Was okay

Backroom associate

Recommend

CEO approval

Business Outlook

Pros

Left alone to do work most of the time Mostly friendly managers Generous breaks

Cons

Pulled away from duties to go on register Asked to do things at unattainable speed

Viewing 208 - 210 of 7,626 Reviews

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Jobs at Marshalls