Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

58% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1741) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (468) , Merchandise Associate (256) , Associate (231) , Store Associate (153) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 453 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 398 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 372 reviews)); "Flexible schedule Extremely unlikely to get fired 20% off like once a month 10% off everyday" ((in 234 reviews)); "Great training, great managers, flexible schedule, nice people" ((in 183 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 669 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 343 reviews)); "No training and expect us to learn quick and be perfect." ((in 93 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 71 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 69 reviews))

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Marshalls

Marshalls reviews

3.4

58% would recommend to a friend

(7,626 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.1

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Oct 30, 2025

Salary

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great company to growing up.

Cons

It makes changes very constantly. No flexible schedule

4.0

Oct 30, 2025

Very Kind

Cashier

Recommend

CEO approval

Business Outlook

Pros

The managers are very understanding. If something happened personally or medically, they were happy to move shifts around. I can not speak on having a career at Marshalls or the benefits, but I can say it is good job if you need seasonal work.

Cons

Some of the customers are not very kind, and you will not have incentive of getting tips like you would in the service industry.

3.0

Oct 29, 2025

Rating

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Inclusive Laborious Collaborative Stable Flexible

Cons

Hectic Reactive Over-Stimulating Uncommunicative Distrustful

Viewing 202 - 204 of 7,626 Reviews

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Jobs at Marshalls

Facility Administrative Assistant

Store Cleaning Associate

Retail Associate Rio Grande City

Retail Merchandise Associate