Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

58% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1739) , Sales Associate/Cashier (582) , Retail Sales Associate (485) , Cashier (467) , Merchandise Associate (255) , Associate (231) , Store Associate (152) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (72)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 445 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 387 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 367 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 230 reviews)); "Easy work, great coworkers, flexible schedule, good company policy" ((in 173 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 673 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 344 reviews)); "No training and expect us to learn quick and be perfect." ((in 92 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 75 reviews)); "You make minimum wage and don't always get as many hours as you want." ((in 73 reviews))

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Marshalls

Marshalls reviews

Compare reviews

3.4

58% would recommend to a friend

(7,616 total reviews)

Ernie Herrman

55% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Jun 2, 2026

Flexible scheduling, but low pay for career growth

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Scheduling flexibility, stay busy, good starter job or part time

Cons

Low pay for a career unless you go to management

4.0

May 27, 2026

Flexible schedules and good benefits, but challenging customers

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits, flexible schedules, work isn’t that hard

Cons

Customers are crazy, and some coworker disputes, but those were quickly settled, could pay more

3.0

May 26, 2026

Unprofessional management

Cashier

Recommend

CEO approval

Business Outlook

Pros

Seeing the trends in the store

Cons

Management was unprofessional Store was unorganized

Viewing 7 - 9 of 7,616 Reviews

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Jobs at Marshalls