Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)
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Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Dec 10, 2011
Recommend
CEO approval
Business Outlook

Pros

-the job is easy. -SOME managers are ok and work with you not above you. -the employees at my store are fun to work with. -if you try hard, take ownership, and show a general enthusiasm in your job then (at least in my experience) the managers will respect you, accept your advice, and treat you with overall respect.

Cons

oh boy.... -management often seems incompetent unless they have past job experience. -store seems to over exaggerate the necessity for appearance -management communicates between each other poorly and fails to make company policies clear -some associates are more focused on social interactions then their actual job even when it is directly asked of them to do something. -management is very poor with scheduling. To be more specific they have trouble with the simple task of not scheduling employees on days that they cannot work despite frequent appeals and following through with RTO requests accurately. -frequently understaffed in times when the extra $8/hr for a 4.75 hr shift would be optimal -customers are stupid ('nuff said) -shrink is a major issue and is largely undealt with in seemingly obvious ways. -overall store organization is poor. -hard work is poorly rewarded, bonuses are nonexistent.

4.0
Dec 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Customers make you happy. You get 30 minute lunch and a 15 minute break depending on how many hours you work in one shift.

Cons

You are required to sign up customers for a credit card and also in order to keep your job you are required to have at least 1 credit card signer per 100 transactions.

3.0
Oct 30, 2011
Recommend
CEO approval
Business Outlook

Pros

We receive weekly paychecks. Working with a group of associates, most of the associates that genuinely care about the store. Our store has a great management team.

Cons

1. terrible discount program for associates. 2. Management is overworked, very long hours.3. Favortism in promotion is played by DM. 4. All associates are not held accountable due to the fact of management being scared to counsel due to lack of support by DM and HR. Scared of loosing our jobs.5.Not a very good benefits package,rather expensive,compared to major retailers. 6. Open job listings in other stores, or new stores, not posted- so only the favorites get promoted. You do not even know that there was a job opening until you hear from someone they got promoted!

Viewing 7549 - 7551 of 7,619 Reviews

Glassdoor has 7,833 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.