Marshalls reviews

3.4

58% would recommend to a friend

(7,617 total reviews)
avatar

Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The work itself is rewarding if you enjoy hitting high targets and providing excellent service.

Cons

Inconsistent Standards: Professional standards are applied extremely inconsistently. There is a clear divide between how "favorite" employees are treated versus "outspoken" employees. If you are a favorite, policies are flexible; if you are an outspoken high-achiever, those same policies are used as tools for "containment." • Inconsistent Policy Application: There is a significant lack of uniformity regarding protected sick time. Labor law compliance feels optional rather than mandatory at this location. • Narrative over Objectivity: Management relies heavily on informal narratives and gossip rather than objective feedback. Even if you are the #1 producer in the building, your value is dismissed if you don't participate in the store's social drama. • Labeling "Difficult" Employees: Employees who ask legitimate questions or advocate for themselves are quickly labeled as "difficult" instead of being supported. Advocacy for oneself or others is treated as a threat. • Lack of Growth: Development is discussed frequently in meetings, but those conversations rarely translate into actual opportunities for advancement. • Unprofessional Outbursts: Management tends to react with screaming toward employees who exercise their autonomy or show independent thinking

4.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful atmosphere at the workplace

Cons

none i can think of

4.0
Mar 13, 2026

Part-time

Recommend
CEO approval
Business Outlook

Pros

They are very flexible when it comes to scheduling.

Cons

The con in my opinion is low staff when it comes to closing the store, sometimes under-staffed.

Viewing 52 - 54 of 7,617 Reviews

Glassdoor has 7,830 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.