Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

57% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1743) , Sales Associate/Cashier (583) , Retail Sales Associate (487) , Cashier (469) , Merchandise Associate (256) , Associate (231) , Store Associate (155) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 441 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 401 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 378 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 233 reviews)); "Flexible schedule and most coworkers were nice." ((in 182 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 653 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 350 reviews)); "No training and expect us to learn quick and be perfect." ((in 95 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 73 reviews)); "Minimum wage and too presure to get a store credit card from customers" ((in 73 reviews))

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Marshalls

Marshalls reviews

3.4

57% would recommend to a friend

(7,632 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,632 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

3.0

May 14, 2025

Poor training and Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Provided two paid 15 minute breaks and an unpaid 30 minute lunch. - Dress code was relatively lax.

Cons

- Management provided extremely poor training - Encouraged to excessively push credit cards

4.0

May 14, 2025

just ok

Cashier

Recommend

CEO approval

Business Outlook

Pros

flexible schedule can pick up shifts

Cons

little pay customers are not always the best

3.0

May 13, 2025

Environment

Merchandise associate

Recommend

CEO approval

Business Outlook

Pros

I learned many customer service skills as a young adult, offered more me hours to work

Cons

Super busy on the weekends, Management could be a little overwhelming

Viewing 445 - 447 of 7,632 Reviews

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Jobs at Marshalls

Store Cleaning Associate

Store Cleaning Associate