Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

57% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1742) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (469) , Merchandise Associate (256) , Associate (231) , Store Associate (155) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 438 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 398 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 375 reviews)); "Flexible schedule Extremely unlikely to get fired 20% off like once a month 10% off everyday" ((in 214 reviews)); "Flexible schedules were great." ((in 186 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 660 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 344 reviews)); "No training and expect us to learn quick and be perfect." ((in 97 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 73 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 73 reviews))

Marshalls reviews

3.4

57% would recommend to a friend

(7,630 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,630 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

3.0

May 24, 2025

Do not recommend

Sales associate

Recommend

CEO approval

Business Outlook

Pros

20% Discount on certain weekends

Cons

Little pay for amount of work

1.0

May 24, 2025

If you value your time, sanity, or self-respect, run. Marshalls will drain all three.

Backroom associate

Recommend

CEO approval

Business Outlook

Pros

You’ll quickly learn exactly what kind of job you never want again.

Cons

If you’re looking for a place that treats burnout like a badge of honor and communication like an optional extra, Marshalls is your destination. Toxic environment with racial favoritism, lack of diversity, poor management, no fair compensation, and zero respect for employees.

5.0

May 23, 2025

good

Associate

Recommend

CEO approval

Business Outlook

Pros

Work wasn't too demanding at least for what I did in the back and stocking departments.

Cons

- working in the back could be mildly annoying when there was a surplus of pallets. But that was about it.

Viewing 418 - 420 of 7,630 Reviews

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Jobs at Marshalls

Store Cleaning Associate

Marshalls

Marshalls reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Do not recommend

If you value your time, sanity, or self-respect, run. Marshalls will drain all three.

good

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Jobs at Marshalls