Marshalls reviews

3.4

57% would recommend to a friend

(7,630 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
May 29, 2025

.

Recommend
CEO approval
Business Outlook

Pros

Managers worked around your schedule. Managers were nice.

Cons

You wouldn’t get your full hours

1.0
May 29, 2025

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

Very little. Good benefits. Generous PTO.

Cons

No work life balance. Terrible upper management with zero support when needed. Work load is immense causing extreme stress and burnout. Prides itself on promotion within, largely because the retention is terrible so they need to constantly promote and want people already conditioned to the terrible work environment so they tolerate it.

4.0
May 29, 2025

Customer service

Recommend
CEO approval
Business Outlook

Pros

Assist customers in fitting room and with other Products I enjoy public contact

Cons

Not enough employees to accommodate immediate customer service in timely manner.

Viewing 412 - 414 of 7,630 Reviews

Glassdoor has 7,846 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.