Marshalls reviews

3.4

57% would recommend to a friend

(7,630 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

We have a snack rack that's usually filled with different kinds of snacks. There's also frozen snacks and quick meal foods. About twice a month we get outside food like pizza and Chick-Fil-A.

Cons

If you work in the evening you'll have to constantly straighten up the store while it's filled with customers. Almost every associate that works on the floor is trained on the register, so while you're straightening up you'll get called over the walkie to be a cashier when the line is long (which is often). You'll also have to grab carts when needed, help with furniture, clean up spills, and work in areas you aren't scheduled in like the fitting room. Oftentimes you're not able to do your main job and just doing what the MOD tells you. The job itself isn't hard, just very annoying and in a busy and disorganized store environment. Outside of this, in my experience there will be multiple call-outs every day and this makes it harder for everyone. Furthermore, if you work part time your shifts will be 4-5 hours and you'll be lucky to get 20hrs a week. If you work full time you're scheduled for 8hr shifts but with a 45min unpaid lunch. Working the morning/day shift is similar except your job is to put out product instead of constantly straighten up.

1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, decent employee discount

Cons

Toxic management, sometimes they cut hours, write you up for calling out for emergencies, leave a bad review of you by the end of the year like they did to me even though I work my butt off each year 2025

Viewing 400 - 402 of 7,630 Reviews

Glassdoor has 7,846 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.