5.0
Apr 27, 2025
Recommend
CEO approval
Business Outlook
Pros
Great company, benefits and treats employees fairly. Great pay
Cons
It can be a tough sale at times because of points complexity and customers get confused
62% would recommend to a friend
John E. Geller, Jr.
57% approve of CEO
49% positive business outlook
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Users say... "Great benefits and discounts on travel" "The people are great and it makes the job very enjoyable" "Great culture and fun company to work for." "Good work life balance and some flexibility." "Always a great work environment."
Users say... "Poor management allowed for gossiping and clique behavior as well as lots of frustrations from employees being voiced unprofessionally" "Low pay and meager (3%) raises that are cost" "Bad managers are not addressed properly." "Managers afraid to take legitimate concerns and feedback to senior leadership." "Upper management is completely dethatched from the reality of their call center employees"