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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      72% would recommend to a friend

      (18,806 total reviews)
      avatar

      Anthony Capuano

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Senior management

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Dec 2, 2008

      Marriott, a wonderful place to work.

      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide an excellent benefits package. I appreciate how they promote within and provide more than ample training for new managers. From my personal experience, there has always been an open door policy between management and associates which makes for a smooth operating hotel. They make certain to always recognize the hard efforts and quality service extended by their associates. The daily meetings are meant to unify and boost the morales of the associates and from my experience, proved to be highly effective. Senior Leadership realizes that the stellar efforts of their associates is what makes the hotel a success!

      Cons

      At times it can be bureaucratic.

      5.0
      Aug 26, 2008

      Marriott is a great place to work

      Senior sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Economical Hotel stay awards include breakfast for two persons, taxes and gratuities with no hidden extras with our incentive award programs Incentives cater to every budget, with a choice of brands and different levels of awards throughout the world This corporate incentive program is an ideal way to thank loyal customers by offering non-face value awards with a highly perceived value Flexible Flexibility of last room availability 365 days a year, giving you confidence that the award will be used Valid at over 2,900 properties worldwide, giving you flexibility and choice Toll-free reservations number provides easy booking Tailor-made packages suit individual needs

      Cons

      We challenge you to find someone who doesn't get excited about a vacation. Or someone who doesn't start marking off their calendar weeks in advance. You'll be amazed at how hard people work when each sale translates into another round of golf, or when reaching that service goal means a second honeymoon. Individual travel incentives let people decide when and where they go ... and offer a long-lasting benefit that neither cash nor other incentives can achieve. With Individual Incentives, these powerful employee incentive programs are easy to put into action: Once the award is in their hands, they make their selection and book directly with us. It’s that simple!

      5.0
      Jun 4, 2008

      Marriott: Start your adventure!

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Marriott is an amazing company to work for. If you had to choose some of the best reasons to work here they would be as follows. 1. Perks: As an employee of Marriott International you have access to discounted rates at any Marriott worldwide for rates as low as $35 per night. You also have a 20% discount on Food/Beverage Items as well as a 30% discount on gift shop items. 2. Support to Move up: Marriott International is all about helping you as a person develop into a higher role (that is if you want it). If you are determined to take the next step, Managers and the whole company as a whole will give you the support and resources that you need to achieve your goals. 3. Sense of Family: It is great to be excited to come into work everyday. Working for Marriott is like a second family. Everyone is treated with respect and fairness, and you often become very close with your co-workers. There are many other great reasons to work for marriott, but if I had to pick the top 3, those would be it.

      Cons

      There are not many downsides, but with every company has at least a few. If I had to choose any downsides they would be as follows: 1. Flexibility: You have to be very flexible to work for Marriott, and it is not just Marriott, it is any hotel chain. You are going to work on a rotational schedule. You will have different days off each week and you will be working different shifts throughout the week. That is until you get into Senior Management and then you have a certain schedule, but even Senior Managers have to work 10 hour days and may stay later depending on demand. 2. As with any customer service business there is going to be irate guests. Because you work in an industry where the guest is waited on hand and foot, it may be hard, but you must maintain composure. If you can master this, you will excell. Remember, you are here for the guests, without them, you would not be there.

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      ReviewsMarriott International reviews

      Glassdoor has 21,386 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.