Marriott International reviews

When you go to work to this awful, terrible place, you have to resign off your life. yoy have no life when you work for Marriott. i worked there for nearly a year and all I can say is... I rather starve myself and become homeless than go back there for more. The management is terrible and are often too occupied looking at their own bellybutton. they do not care for you. So much for ergonomics training when then you cannot sit in the same place every day, having to use differen chairs and having to move it up and down until you find the right height. No back support. Do not bother asking for food rest, al least you take it home with you every day, because you have no place to keep it and you might find somebody else using it next day. HR is not there to help you. They are there to punish you and maje your life more difficult. If you want to have good shifts, you have to step over your colleagues and lie and sell more expensive rooms and so many rooms as you can. Do not expect a rest between call and call. 140 calls in 7.30 hours seems to be the rule, no time to go to the toilet or drink water. You have to ask permission to go to the loo and have to drees to impress even though you are working over the phone. As per incentives? Power hours will give you at best a bag with a lolipop an some gummy bears or a pass to be able to come to work in jeans. I have seen people have breakdowns and my own health took a tumble because of the stress.

This is of course, only for the location I was working at, which was the Sales & Reservations Center. The position is in a call center and the calls never stopped. There is a goal you have to meet as far as converting calls into reservations but its really not hard and if you don't meet it, management coaches you on what you can do better. Its kind of a low paying wage so the type of people who apply for this job are often young, inexperienced and extremely immature. I was often embarrassed upon hearing the way some of my coworkers sounded on the phone and how rude they were to guests. There were a lot of bad apples working there and because of them, we were ALL treated like children at a playground. Management lacked maturity as well, showed a lot of favoritism and treated their entire team like kids, always dismissing any concerns or frustrations. If you are a mature responsible adult, looking for a real career opportunity, I would not apply at the call center. You will be very unhappy. I haven't completely given up on Marriott yet, I may just try my luck at a hotel property, NEVER AGAIN at the call center.