Marrakech reviews

2.9

46% would recommend to a friend

(52 total reviews)

Heather LaTorra

78% approve of CEO

42% positive business outlook

Marrakech has an employee rating of 2.9 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Marrakech employee rating is 22% below average for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

52 reviews
3.0
Jan 21, 2024

Had To Leave

Recommend
CEO approval
Business Outlook

Pros

Working with individuals can be rewarding.

Cons

You have to know someone in HR to move up

avatar
Marrakech Response
2y
We are so sorry to hear you felt you had to leave your employment at Marrakech and that you did so with a negative impression of the organization after working here for more than 5 years. We are very proud of the fact that to date in the current fiscal year, 76.19% of our promotional opportunities have been filled by internal applicants, which is already higher than last year's 70.73%. We also just created a new Talent & Engagement Specialist position to specifically work with our internal staff on their career paths and professional development here. This is very important to us. And just to clarify the internal hiring process, while Human Resources processes internal applications, it is the hiring managers at the various sites who make all hiring recommendations. Finally, as you know from your abuse and neglect training, stealing from the individuals is considered financial exploitation and falls under the mandatory reporting rules to the Abuse Investigations Division (AID - if this was a person funded by the Department of Developmental Services), or at the very least, to our Risk Management department so we can report and investigate it. If you believe someone here at Marrakech is or was previously stealing money or items from a person we support, please call (203) 389-2970, ext. 1080 to speak to someone in our Risk Management department or, if it was a DDS-funded individual, you can call AID directly at 1-844-878-8923. We wish you the best of luck in all of your future endeavors.
1.0
Nov 7, 2023

Hypocritical upper leadership gets raises every year

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, the only pros are the individuals we provide service to

Cons

The pay is terrible for most workers, while upper leadership gets raises every year, search up "marrakech inc. form 990". The work load is ridiculous. Favoritism is rampant. This used to be a company with heart, now it's just empty words.

avatar
Marrakech Response
2y
Thank you for your 10+ years of service! We are proud that our employees stay longer on average at Marrakech than most other human service organizations. We know the people we support are the primary reason for that, so we understand why they are the pro you listed about working here. In addition to the wonderful and inspiring people we support being the main reason we stay, Marrakech is proud to offer training and career advancement to all of our employees. You will note that 100% of upper management employees have started in entry level positions or close to that, and have double digit years, if not decades of experience. We feel fortunate that despite the lower wages that nonprofit human service providers are able to provide, our employees are dedicated professionals. We are transparent about the fact that our employees, including our direct service professionals, have been habitually underpaid and we have been fierce advocates with our legislators about this. We have been making progress with some funders over the recent years. We use program budgets, job duties, consultants, comparison salary surveys, and funding to determine salaries and benefits for our employees. As you know we recently provided all eligible employees with a 6% contribution to their 401(k) accounts. We most likely cannot make you change the way you feel about the salaries of "upper management", however please be assured that our employees in all positions are paid as competitively as possible. Finally, we are sorry that you feel that there is favoritism and encourage you to contact a member of our HR Team, our CAO, or CEO if you would like to discuss your career goals or aspirations, and/or what actions we are taking that have led you to feel this way. We have improved our policies and procedures over the years based on feedback we collect from all of our constituents and would value yours as well.
5.0
Jun 30, 2023

Project Manager

Recommend
CEO approval
Business Outlook

Pros

A Great place to work

Cons

none that I can think of

Viewing 7 - 9 of 52 Reviews

Glassdoor has 58 Marrakech reviews submitted anonymously by Marrakech employees. Read employee reviews and ratings on Glassdoor to decide if Marrakech is right for you.