Main Event reviews

I just started with them and have already quit halfway through training. I applied for shift supervisor and event coordinator. The manager explained to me that I would make more money serving. I agreed with him and was hired as a server, and attended my first orientation. During the initial orientation we were told we would have a second orientation on Father's Day. The Father's Day orientation was for a lack of better words redundant the only difference was multiple icebreakers, which were questionable. They then showed us a projection screen of our itinerary for the upcoming week ( Mon-Sun). They also stated we needed to be in full uniform for those days; servers needed to get there pouring license ($50) too. They also let us know for the Mon and Tues training there was an am ( 10-2) and pm(6-10); whichever one we chose you had to stay in. On the first day of training we were split into groups and rotated through different material. In Micros training we discussed tips and they were very admit ( especially the CEO) about entering only the total and not the tip amount ( ie if a guest gets the total wrong and its more go less if its less then stay less). When we were about to leave the Trainers told us to be back at our PM time, but we had also received an email giving us an earlier PM time. They collectively agreed ( after everyone groaned and moaned) on the initial Pm time. We then asked the trainers for the rest of the week itinerary they stated they didn't have it and would have to ask Kenny. . They also handed out our Hot Schedule login only to run out halfway through ( side note I spoke with one of the trainers about not being able to come on a specified date and they questioned me why couldn't I come. My thoughts on this is if you give someone a schedule a day before what do you expect). On Tuesday's training we didn't train instead we opened up the shipment they received and cleaned. this cleaning consisted of wiping off games, moving furniture, wiping tables, cleaning salt shakers for the tables, and much more. Before Wednesday's training I expressed my concerns with the bar manager ( he has been the main manager emailing information needed) and service manager ( only met him at the icebreaker orientation) about how I wanted to switch out of the department due to it being unorganized and I was overqualified ( I've been a server, trainer and mgr). He stated to me he couldn't switch me and that I would have to wait 2-3 weeks after opening ( this meant I would still have to get a permit for 2-3 weeks). Then they would cross train me for another position. They also stated they really needed servers and tried to sell me on the servers make more money. When we arrived for Wednesday's training (2pm-10pm) they told us we were not allowed to bring in any outside food or drinks, due to a health inspection between the hours of 2-5pm. I asked a Trainer what did they have to offer to drink and how would they execute breaks; he stated they had room temp. bottled water and he would have to check back about breaks. Training started off a little discombobulated, because the Am people trained on Tuesday and the PM people unpacked. ( side bar: while walking to a destination one of the higher ups tells the gentlemen to take his hands out of his pockets; makes no since to me) The trainers tried to split us up to the best of their ability to play catch up. We had an hour lunch and when we came back the trainers still specified no outside food or drinks. to our dismay the trainers came in with outside drinks.( side bar: After lunch the trainers stated they had been at work since 9/10 am without a break and they had to be there til 10pm/ unti we leave) At this point in time I was mentally over it! I let the trainer know I quit and on Friday I receive a call from the service manager asking me why I haven't made it in to work. In conclusion they hire high school and young college kids, because they will take B.S. My first job in high school was nothing like this and I feel sorry for them.

No work/life balance, high turnover rate, terrible scheduling, no motivation amongst other servers. I feel at this point, there should be more organization with the scheduling. The way the managers treat the servers is very poor, seeing as though servers get paid the least, servers are the ones with the majority of the workload.