Main Event is downright toxic from the top down. The company doesn’t care at all about its employees and worries more about managing revenue and labor for Ardent and the executives’ bonuses. The significant amount of turnover at the corporate office should tell you something - hopefully now that the CEO and CMO are our things will get better. Center management is terrible - everyone at the new centers is new and doesn’t know or care how to run a venue like this. Special events are barely staffed and given awful treatment so business you work to build doesn’t come back. You can hit your sales and not earn your bonuses if the rest of the center doesn’t perform. Not enough people to help manage the event teams. A call center opened to help take non-party calls and then labor was drastically cut in the sales offices so we have to work Saturdays with little support during the week. Avoid this place like the plague.
