Main Event reviews

3.3

44% would recommend to a friend

(1,259 total reviews)
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Chris Morris

49% approve of CEO

51% positive business outlook

Main Event has an employee rating of 3.3 out of 5 stars, based on 1,259 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Main Event employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Feb 2, 2018

Server

Recommend
CEO approval
Business Outlook

Pros

-Helpful and flexible managers -coworkers with few exceptions were fantastic -got the opportunity to work behind the bar on a handful of occasions. Opportunities exist. Just work hard and be nice.

Cons

-CAN'T ADD GRATUITY TO LARGE PARTIES. Can't tell you how many $150+ tables didn't tip a dime. -intentionally understaffed relative to other restaurants to cut costs. Most servers also requested this because given the clientele tips weren't the best. You needed large sections to make decent money. But this understaffing can make for stressful nights -not particularly proud of the food. Nothing shady was going on, but I can barely blame customers for not wanting to tip well after $50+ on games and $20 on very average food with subpar service from understaffing.

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Main Event Response
8y
We regularly connect with our Guests and Employees to receive feedback or review the results of our Guest surveys, to consider if our menu items and services offer them value and satisfaction. We are committed to improving training and the education of our products and services for all team members. We are improving our coaching and career development resources to be made available to all employees. We feel that our servers, and all of our team members, deserve to be rewarded for their hard work. We are communicating efforts to make sure we are accountable for the work provided by our servers. We appreciate your honesty and insight.
3.0
Feb 1, 2018

Good first job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Main Event has its ups and downs. For one, you meet so many new people and the work environment can sometimes be GREAT!

Cons

Main Event is not a very professional place. The management allows guest to speak how ever they want to you. If the guest complains to corporate, they are given money to return for a better experience.

4.0
Jan 29, 2018

Great for a First Job

Recommend
CEO approval
Business Outlook

Pros

I've been with Main Event for the past 5.5 years, and I can say that they are easy to work with in terms of scheduling. If you let them know what days you are available, they will work with you around that, and will try to avoid overworking people.

Cons

They are frequently understaffed. Team Service Hosts, Services, etc. have to shuffle around multiple responsibilities, leaving the primary responsibility, actually taking care of the lanes, underworked. Not all employees are motivated, and thus don't properly do their required jobs.

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Main Event Response
8y
Thanks for your feedback. We are growing and working on hiring more of the best talent to help manage our growth. We desire for our team members to feel motivated, feel supported, and provided with the resources they need to be successful. We value your insight. Your concerns will be communicated with our recruitment team.
Viewing 925 - 927 of 1,259 Reviews

Glassdoor has 1,294 Main Event reviews submitted anonymously by Main Event employees. Read employee reviews and ratings on Glassdoor to decide if Main Event is right for you.