Management has stopped actually staffing enough people to work on any given day.
on rare occasions that enough people are working, somebody IS going home early.
If you're working over the summer expect to field a group of 100-200 kids with no backup from management or any coworkers, you are the only one working your role until they leave.
If you work weekends expect to be stuck in laser tag for the entirety of the shift, you will not be eating lunch or dinner unless you close laser tag for a fifteen minute break.
Do not expect management to care when you say you need more people, this was a choice that they have been making for about a year and a half now, maybe almost two years. They used to staff properly, and now they do not.
Pay is of course, bad. I don't know what you would be expecting but it's just minimum wage, which is understandable however when minimum wage went up the wage for trainers did not also go up, so if you become a trainer expect to still make the same amount on those days (it's entirely possible they fixed that but I wouldn't expect it)
There will be at least 5 games broken at any given time, none of them will be labeled and if you ask to put an out of order sign on them for your sake and the guests sake you will be shot down. You will be expected to refund the every guest without actually refunding them (figure that one out). Also to be clear I don't blame the techs at all for games being broken (although sometimes it feels like they aren't doing anything) most of the techs are great guys and doing all the fixes they can as often as they can the games are just garbage.
management literally does not care. They'll act like they care, but then you remember that they knew there would be 300 kids coming through today, and they chose to only schedule you for the entirety of their stay. They think that they can save money by screwing you over, and if you work here then you let them.
Also you only get to see your shift for the week on Sunday, or even Monday, OR EVEN TUESDAY, which obviously makes it unbelievably hard to make any plans because you don't know when you're working until maybe when it's too late.
Last note, I saw two people get promoted beyond their initial station, both of them left/quit within the year, one of them in like two weeks, so basically no upward mobility in the company.
