MAA reviews

3.7

74% would recommend to a friend

(764 total reviews)
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A. Bradley Hill

80% approve of CEO

68% positive business outlook

MAA has an employee rating of 3.7 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

764 reviews
1.0
Sep 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is good, Benefits are good. They have a nice new office with covered parking. IT openings due to lots of people voluntarily leaving, or being terminated recently.

Cons

The IT organization is a complete dumpster fire There is no trust whatsoever in the infrastructure portion of the department, and it is about 6 or 7 years behind in technology management. Mostly because there is a lack of skill that exist in the environment. The infrastructure director is abusive to other employees - screaming, shouting, belittling, and doing everything possible to stop progress or keep from actually doing work. Many large projects where they are involved, go unfinished, as a result. Unfortunately, the CIO is no better, as he continues to allow this type of action. There is little opportunity to advance in IT with this organization, no training provided to learn, and be promoted as a result as well.

1.0
Sep 20, 2022
Recommend
CEO approval
Business Outlook

Pros

N/A N/A N/A N/A N/A

Cons

Poor management. Company does not support growth opportunities. Compensation is terrible compared to comps. Properties are not kept up to the level at which they’d like you to sell.

3.0
Sep 15, 2022

Questionable Direction

Recommend
CEO approval
Business Outlook

Pros

Positive relationship with colleagues and vendors* Attempt to make positive changes (recently increased commission pay to $100/lease & renewal that used to be $80) Ability to make own decisions* *depends on factors

Cons

MAA is slow to adapt to modern day salary. Leasing is still paid under $15/hr in MOST regions. APMs are paid no more, or around, $20/hr and PMs could vary from 55k-57k/year starting out. All seem very low compared to other major competitors (Camden, Windsor, Roscoe and Greystar). MAA is starting to consolidate and remove onsite positions (leasing, apm and pm) and combine multiple assets. In theory, this is nice. But reality, it a) removes promotional opportunities to beginner level managers, b) creates more onsite headaches and overworks onsite employees and c) clutters transition. Training in new roles are awful. What was once a one-on-one mentor to trainee environment for new hires is now bulked into a class of 10 or more. For manager training, it has now been converted to Webex/FaceTime chats rather than taking the time to send someone onsite to train in person to get to know your property better. I don't learn this way, and neither do most leaders.

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MAA Response
3y
Thank you for taking the time to share this feedback. We appreciate your perspective.
Viewing 253 - 255 of 764 Reviews

Glassdoor has 782 MAA reviews submitted anonymously by MAA employees. Read employee reviews and ratings on Glassdoor to decide if MAA is right for you.