MAA reviews

3.6

72% would recommend to a friend

(762 total reviews)
avatar

A. Bradley Hill

80% approve of CEO

75% positive business outlook

MAA has an employee rating of 3.6 out of 5 stars, based on 762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

762 reviews
3.0
Jun 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Good wages and commission!! Good company that teaches great customer service in a field that lacks it a lot. They have the best properties and most consistency with the costumer service at their properties.

Cons

You are always busy and sometimes even full time can't keep up. The company requires us to wear the same color and jackets during hot weather. I was told to buy matching colors and they only have me 3 shirts to help with what I didn't have. Also, they overlook bad behavior and etiquette for people in the star sales club. One time I told my regional that someone was bullying me at work and they said that it wasn't the job of a star saws consultant to get along with everyone because they are so busy. Sorry but a bad attitude and obnoxious person doesn't mean you let them do anything just be Ashe of star sales. It got better but barely. And training was TERRIBLE for a part time person that's new to the field. You literally get thrown in and learn how to put together a lease on the job. Sounds easy but it wasn't at all. All the legal paperwork and different kinds of leases was hard to learn. Oh and paid time off starts AFTER 6 months...

3.0
Jun 1, 2016

Leasing Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a good company to work for. They definitely take better care of their employees than the prior management company that I worked for.

Cons

Will not hire extra help at properties to help out staff during busy season or when we're short staffed.

2.0
May 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Company has great benefits, time off and sick time. Benefits are very affordable and co-pays are very low. Uniform shirts are provided so it makes it easy to dress for work.

Cons

I gave my notice because of the property manager and regional vice president. Property manager doesn't do it according to the policies in our company it is done her way. When I was confronted on this I brought up the policy and it was totally dismissed as we have to do things her way. Regional vice president is a joke. Comes in the office all smiles and fake, walks in and becomes a bull dog about pricing and renewals and leases. The fake high pitched "HI TEAM" is really just an opening line she does on every property, like she is the one who gets the leases. She needs to sit at the property for a full week and do what we do, then her fake smiley voice would go away. I think higher ups lose the on site feeling after so many years being in upper management. A back to reality month would be a good thing for them to experience.

Viewing 667 - 669 of 762 Reviews

Glassdoor has 779 MAA reviews submitted anonymously by MAA employees. Read employee reviews and ratings on Glassdoor to decide if MAA is right for you.