MAA reviews

3.6

72% would recommend to a friend

(763 total reviews)
avatar

A. Bradley Hill

80% approve of CEO

75% positive business outlook

MAA has an employee rating of 3.6 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

763 reviews
1.0
Jan 30, 2017

company Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Environment and learning process

Cons

Not much better experience yet

4.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing Benefits, lots of training, National company that has many long term members. Pays higher commission that most other property management firms including on renewals.

Cons

There is a definite pecking order. You cannot communicate with upper management without it going through your superiors. New ideas do not seem to be welcome.

avatar
MAA Response
9y
Thank you for sharing your feedback. MAA strives to offer a competitive total compensation package to its associates. MAA also has an Open Door approach toward communicating concerns. While we encourage following organizational lines of authority, MAA encourages an environment where ideas, problems and solutions can be discussed with immediate and other management personnel including an Employee Relations representative in the Human Resources department.
3.0
Jan 17, 2017

Happy and Frustrated Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The core values really set MAA apart from other companies. It can be an amazing company to work for if you are under the right leadership. There is training lots of support from the corporate office and the benefits are great. It is a growing yet stable company. Upper management does care about their employees in a sense of trying to get to know everyone.

Cons

It is pretty unsettling when you are told by a your superviser and additional higher management to intentionally keep things from HR and to keep something from additional upper management. This has happened on at least two separate occasions. There is a lot of favoritism given to maintenance. They get to get away with so many things that the office can't get away with. They have a different set of rules they have to abide by. There is favoritism to the "pretty people" If you are young and have the "cute" factor, you get more attention from management. If you are overweight and not pretty you have a black mark against you.

avatar
MAA Response
9y
MAA’s Core Values set the stage for how associates and our residents should be treated. When those values are not being upheld, it can jeopardize our relationship with our associates, residents and MAA’s overall reputation. MAA takes its reputation and the concerns of its associates very seriously. We welcome you to call and speak with a member of the Employee Relations team to confidentially discuss your concerns. Please call 1-844-328-2699.
Viewing 628 - 630 of 763 Reviews

Glassdoor has 781 MAA reviews submitted anonymously by MAA employees. Read employee reviews and ratings on Glassdoor to decide if MAA is right for you.