MAA reviews

3.6

72% would recommend to a friend

(762 total reviews)
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A. Bradley Hill

79% approve of CEO

75% positive business outlook

MAA has an employee rating of 3.6 out of 5 stars, based on 762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

762 reviews
2.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Training Opportunities, Apartment Discount, Stock Purchase Option, Decent Pay

Cons

Upper Management is unfeeling. Company has lost the care for employees. It's all about the dollar now

3.0
Aug 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Large company with great benefits, love the fact that if an associate works on Saturday (7 hours) and Sunday (4 hours); the company pays them for working full days (8) hours. I have not heard of any other property management company offering this incentive.

Cons

Since merger with Colonial, the closeness and trust that was once shared among on-site staff and upper management has dissolved. Upper management gives the impression, and track record, that everyone is replaceable. One of MAA's core values was to embrace the differences in others, and I can tell you that MAA does not embrace any of the on-site staff.

1.0
Jun 13, 2024

There’s way better out there

Recommend
CEO approval
Business Outlook

Pros

Growth opportunity If you have a good manager it makes work tolerable Commission is higher than industry standard They own their own properties so is there is a costly emergency they have the funds to handle it Stable company- during COVID there were zero layoffs.

Cons

The higher up you get in the company the more belittling and taken advantage of you are. I won multiple company awards throughout my 6 years and volunteered for a lot of unpaid extra work which included being asked to be mentor to employees looking to advance their career through the company. And when I moved to an already struggling property the ugliness of corporate came out. I was belittled, blamed, and lied on. I would email the RVP and pricing team giving a heads up of dropping numbers and suggestions to combat the trend. Never received communication back on the 13 emails I sent in 2 months time. I was then told I need to take more innovative during my performance review. What broke me to leave a company I was with for over 6 years is I had a resident harassing me for two weeks and my RVP told me to pretty much suck it up since his lease was over soon. There was videos from property cameras, phone recordings, emails etc of this insane behavior and my safety didn’t matter. It was extremely disappointing that I company I gave a lot too showed they couldn’t care less about the employee.

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MAA Response
1y
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Viewing 37 - 39 of 762 Reviews

Glassdoor has 779 MAA reviews submitted anonymously by MAA employees. Read employee reviews and ratings on Glassdoor to decide if MAA is right for you.