MAA reviews

3.6

72% would recommend to a friend

(762 total reviews)
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A. Bradley Hill

79% approve of CEO

75% positive business outlook

MAA has an employee rating of 3.6 out of 5 stars, based on 762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

762 reviews
3.0
Sep 15, 2022

Questionable Direction

Recommend
CEO approval
Business Outlook

Pros

Positive relationship with colleagues and vendors* Attempt to make positive changes (recently increased commission pay to $100/lease & renewal that used to be $80) Ability to make own decisions* *depends on factors

Cons

MAA is slow to adapt to modern day salary. Leasing is still paid under $15/hr in MOST regions. APMs are paid no more, or around, $20/hr and PMs could vary from 55k-57k/year starting out. All seem very low compared to other major competitors (Camden, Windsor, Roscoe and Greystar). MAA is starting to consolidate and remove onsite positions (leasing, apm and pm) and combine multiple assets. In theory, this is nice. But reality, it a) removes promotional opportunities to beginner level managers, b) creates more onsite headaches and overworks onsite employees and c) clutters transition. Training in new roles are awful. What was once a one-on-one mentor to trainee environment for new hires is now bulked into a class of 10 or more. For manager training, it has now been converted to Webex/FaceTime chats rather than taking the time to send someone onsite to train in person to get to know your property better. I don't learn this way, and neither do most leaders.

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MAA Response
3y
Thank you for taking the time to share this feedback. We appreciate your perspective.
1.0
Jul 6, 2020

Worst place to work

Recommend
CEO approval
Business Outlook

Pros

There are no pros for MAA

Cons

Worst upper management ever! RVP’s will do anything to get you fired or to quit

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MAA Response
5y
Thank you for taking the time to review us.
1.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Steady schedule Great PTO plan Competitive commissions

Cons

Goal Board based bonus structure not feasible RVPs and SVPs play favorites with all PMs and APMs Growth opportunities selective based on factors that should not be important (MAA should offer growth to employees that excel in their role and make positive differences at their communities) Not enough training or resources provided to onsite teams (ESPECIALLY WEST DIVISION) Maintenance teams are run RAGGED resulting in a high turnover rate Too much emphasis put on stockholders

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MAA Response
6y
Thank you for the advice. Mergers are never easy, but MAA is stronger than ever. We pride ourselves on hiring experienced leaders and have implemented comprehensive training for our onsite teams, a rewarding compensation package and a culture that celebrates associates and rewards hard work.
Viewing 28 - 30 of 762 Reviews

Glassdoor has 779 MAA reviews submitted anonymously by MAA employees. Read employee reviews and ratings on Glassdoor to decide if MAA is right for you.