Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (47) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 163 reviews)); "Great Enironment and People!" ((in 128 reviews)); "The training they provide is good." ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 100 reviews)); "Great teams in store." ((in 100 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 193 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 33 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

Lush reviews

Compare reviews

3.7

58% would recommend to a friend

(2,209 total reviews)

Mark Constantine

54% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 2, 2010

great for those who don't want to work a BS job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- working at a store with products you actually believe in, no need to act like a car salesman! - managers, key holders, other sales associates are always a pleasure to work with, doesn't feel like a cubicle 9-5 job! - learning, you really develop as a person here, not just with product knowledge but with working in retail and as a person - the discount!

Cons

- training, it does take quite some time

4.0

Nov 3, 2009

Left behind!

Part-time

Recommend

CEO approval

Business Outlook

Pros

Great discounts, benefits and a fun work environment . Work days pass by quickly.

Cons

I rarely get more than one shift per week (three hours) and they don't often promote to fill higher-up roles, they just re-hire! I've been working for a year and a half, and I'm still part time and they say I'm doing very well, but instead of a promotion they rehired to fill new keyholder roles :@

2.0

May 18, 2009

HAD 2 YEARS TO FORM THIS OPINION

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The discount. Period. It's the only reason to work there, as far as I'm concerned. The products are outstanding; I've used them for years.

Cons

They claim they promote from within - they do not. They do completely the opposite. There are no opportunities for advancement - as someone else commented similarly, there are no rewards for loyalty, seniority, job knowledge, sales ability. It's all about favortism. I hired in two years ago having the intention to become a manager - my organizational skills are outstanding and my product love and knowledge is way above average. After seeing how shop managers are treated - shabbily and sloppily - being a manager there is the last job I'd be interested in now, and couldn't recommend it at all to anyone else. Want a raise? Don't work here - you won't get one.

Viewing 2206 - 2208 of 2,209 Reviews

Jobs at Lush

Summer Seasonal Ambassador - Lenox Square

Retail Construction Project Manager

Casual Sales Ambassador - Oxmoor Center

Part Time Floor Leader - Chandler Fashion Center

Casual Sales Ambassador - Bridge Street

Lush

Lush reviews

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great for those who don't want to work a BS job

Left behind!

HAD 2 YEARS TO FORM THIS OPINION

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