Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 166 reviews)); "Great Enironment and People!" ((in 118 reviews)); "Great teams in store." ((in 110 reviews)); "Good training and employee discounts" ((in 99 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 99 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 198 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 36 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 29 reviews))

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 16, 2025

Lovely Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

An inclusive, friendly and fun place to work.

Cons

Using quite forward approach to customers can be intimidating for some people.

4.0

May 13, 2025

Good entry level job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Generous staff benefits and supportive work environment with insightful training on products

Cons

Unpersonable manager who made racist comments at work socials and bullied assistant manager

2.0

May 11, 2025

Culty culture

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good benefits, pay was okay

Cons

Very forceful micromanagement. Loved to tslk about wellbeing importance, not good at implementing it

Viewing 214 - 216 of 2,214 Reviews

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Lovely Job

Good entry level job

Culty culture

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