Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 162 reviews)); "Great Enironment and People!" ((in 120 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "Worked there for 10 years as my team was great." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 38 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

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Lush

Lush reviews

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3.7

58% would recommend to a friend

(2,210 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 23, 2016

You'll gain experience but lose your life

Store manager

Recommend

CEO approval

Business Outlook

Pros

- 50% staff discount - Complimentary spa treatments once you pass your probation - Regular training sessions - Positive ethics & values - Great bonus scheme

Cons

- No support from higher up - Normal to be working 50+ hours a week - Lush enables/fosters a culture where absences amongst staff don't require any consequences. This leads to higher absence levels and affects store performance and Management morale.

5.0

Jan 18, 2016

Brilliant company to work for

Trainee manager

Recommend

CEO approval

Business Outlook

Pros

- Great salary and bonus incentives - Strong morals - Training is a huge plus, very extensive - Focus on customer services is refreshing

Cons

- Progression opportunities are there, but correct candidates can be overlooked at times - Having to know the right people to get what you want isn't how things should work

5.0

Jan 11, 2016

Loved it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone was really accepting-- always helped.pretty decent pay. overall loved it

Cons

didn't really have any. loved it all

Viewing 2137 - 2139 of 2,210 Reviews

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