Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 166 reviews)); "Great Enironment and People!" ((in 124 reviews)); "Good training and employee discounts" ((in 105 reviews)); "All good and great team" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 36 reviews))

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Lush

Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 24, 2015

Inspiration for the taking, but wisdom makes wonderers wander

Hq team

Recommend

CEO approval

Business Outlook

Pros

You can be yourself and exercise your own ethics in the way you work. No harsh targets and good opportunity to increase your awareness of what really goes on in the retail, consumer, or even political world.

Cons

Staff can feel pretty disposable. It's a great company to work for so if you're not happy to devote your soul to business success there will always be someone else to replace you. Still worth the experience for a few years though.

2.0

May 19, 2015

Customer Service Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% off products. A good company to stand behind. Solid consumer base.

Cons

A large amount of everyone employed claim to be vegan and give off a pretentious vibe because of the product's value. Cliquey "we are saving the world with sales" culture.

3.0

Apr 28, 2015

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of training offered Lots of opportunities within store Family like atmosphere Free products 50% discount

Cons

No communication between shops Very cliquey between stores Upper management very poor

Viewing 208 - 210 of 2,222 Reviews

Jobs at Lush

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Inspiration for the taking, but wisdom makes wonderers wander

Customer Service Associate

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