Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 165 reviews)); "Great Enironment and People!" ((in 125 reviews)); "The training they provide is good." ((in 99 reviews)); "Worked there for 10 years as my team was great." ((in 99 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 202 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 43 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 36 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 29 reviews))

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,219 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 2, 2018

Great people, awful structure. Overly exhausting job (Sheffield, Meadowhall)

Stock assistant

Recommend

CEO approval

Business Outlook

Pros

Amazing 50% employee discount, good products you can be passionate about, mostly friendly atmosphere

Cons

Lack of organisation, management were undertrained and not able to mentor other employees well, part-timers felt like extra "bodies" with no real training or guidance just there to do jobs nobody else wanted to do (bins, tidying, cleaning etc.)

3.0

Dec 22, 2017

Lush life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company has good heart and good intentions Innovative company and products that will continue to do very well Looks after staff Good pay

Cons

Too many people telling you what to do Hard to separate work life from personal life. It becomes a 'Lush life' Company encourage work - life balance however fail to come up with how to achieve that

2.0

Dec 19, 2017

Used to be better

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

A fun atmosphere on the shop floor and generous staff discount

Cons

Management too pushy Really bland training (you’re supposed to learn on your own)

Viewing 2053 - 2055 of 2,219 Reviews

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Great people, awful structure. Overly exhausting job (Sheffield, Meadowhall)

Lush life

Used to be better

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