Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 166 reviews)); "Great Enironment and People!" ((in 127 reviews)); "Good training and employee discounts" ((in 108 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews)); "Great teams in store." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 200 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 38 reviews))

Lush reviews

3.7

58% would recommend to a friend

(2,213 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 15, 2017

Great company - Flagship a bit of a let down

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

An amazing company, in smaller stores. Good staff discount. Great training on products. Opportunity to grow and progress, if you're liked. Great teams: the hiring process ensures that you're a good fit.

Cons

Flagship level not so great, you become lost in the sea of employees and management can be snappy. Management have a tendency to sugar coat or be rude. High turn-over. Company is quick to dismiss temps, and falsely promises employment (or gives the perception of this).

4.0

Apr 9, 2017

So Extra

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun environment Discount on products Wear whatever you want as long as it's black. You literally always smell like the products Pay is decent

Cons

Workers tend to be really fake Feels like a acting gig. You have to go above and beyond for every customer and it's emotionally draining.

2.0

Apr 6, 2017

A contradiction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Location and offices on Poole Quay Funky and 'cool' and lovely co-workers, full of ceatives and misfits Innovative Creative Maverick Great cause and purpose

Cons

If your not part of the 'cool-kids' prepare to be isolated and dropped like a used tissue Employees are just cattle to be herded and moved low pay disingenuous and arrogant senior managament It was chaos, like herding cats No interest in career development

Viewing 2029 - 2031 of 2,213 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company - Flagship a bit of a let down

So Extra

A contradiction

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