Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 167 reviews)); "Great Enironment and People!" ((in 129 reviews)); "Worked there for 10 years as my team was great." ((in 103 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 102 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews))

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Lush

Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 16, 2018

Absolutely loved it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lovely environment to work in

Cons

They no longer have a job for me

4.0

May 14, 2018

Amazing pay, amazing company, amazing job but improvement is required for Lush.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Amazing pay (same for 16-year-olds right up to 30+) amazing staff where I worked, super fun and caring team that had no bitchiness whatsoever! Paid training and in-depth training. 50% off all products. Good team.

Cons

A lot, a lot to take in. It’s like revising for exams and everyday is an exam. Sometimes pressured to approach customers, although the customers can be incredibly rude at times, it’s still a bit of a pain. They don’t keep promises. Can work right up to midnight at times.

5.0

May 13, 2018

Seasonal Sales Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with the some of the sweetest people I've ever known. Felt like a big family. Management was very sweet, always listening to the workers.

Cons

Takes a lot of time to learn everything about the products, but the management was sympathetic to this, and gave us time to learn.

Viewing 2017 - 2019 of 2,221 Reviews

Jobs at Lush

Retail Construction Project Manager

Part Time Sales Ambassador - Easton Town Center

Casual Sales Ambassador - Newbury Street

Casual Sales Ambassador - Glendale Galleria

Casual Sales Ambassador - Crossgates Mall

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Absolutely loved it

Amazing pay, amazing company, amazing job but improvement is required for Lush.

Seasonal Sales Assistant

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